Returns & Refund Policy

At AarohaStore.com, we strive to provide high-quality organic and Ayurvedic products. However, if you are not satisfied with your purchase, please read our policy below.

1. Eligibility for Returns

1.1 Returns are accepted only in the following cases:

The product is damaged or defective upon arrival.

The wrong product was delivered.

1.2 Returns must be requested within 7 days of receiving the order.

1.3 Products must be unused, in original packaging, and include all tags/inserts.

2. Non-Returnable Items

2.1 Due to hygiene and safety reasons, the following items are non-returnable:

Opened or used products.

Custom-made or personalized items.

Products purchased during a sale or promotional event.

3. Refund Policy

3.1 If eligible, refunds will be processed within 7 business days after we receive the returned item.

3.2 Refunds will be issued via the original payment method. If payment was made via COD (Cash on Delivery), store credit may be provided.

3.3 Shipping charges (if any) are non-refundable unless the return is due to our error.

4. Exchange Policy

4.1 We offer exchanges for defective or incorrect products. If the desired item is unavailable, a refund will be issued.

5. How to Initiate a Return?

To initiate a return, please follow these steps:

1.Contact our support team at hello@aarohastore.com with your order details and issue.

2.Our team will review your request and provide return instructions.

3.Once we receive the returned product, we will process your refund or exchange.

6. Contact Us

For any return or refund-related queries, contact us at:
Email: hello@aarohastore.com

Address: F-1 603, Pramukh Green, Vapi Daman Road, Chala, Vapi, Valsad, Gujarat, 396191